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FAQ


Frequent Asked Questions (FAQ)

Lost in our website? Not sure how to purchase any account or product from our website? Or you’re probably wondering what you should do after you’re done with the purchase. Instead of contacting us, you may look at our FAQ which might clear out some problems for you:

Informations

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How do I buy an account?

  • Follow these steps to buy an account :
  1. Select the account you want to purchase.
  2. Select your preferred payment method.
  3. And if you want to pay via CSGO Keys or Skin you can do so just talk to our live support or in facebook page.
  4. Get your account details delivered to you via E-mail.

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What do I get with product?
You will get the following information:

  1. Username
  2. Password
  3. Family Pin (Mostly disabled on accounts)

Note: Steam Guard is disabled on all accounts.

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How much time will it take for the account to get delivered?
Instant Delivery on all our products. So even if we are offline you will get the steam account details in your email instantly after you have paid.
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How do I get the account?
Account details are sent to your email address that you give us in the checkout page. Also you can find them in the “My Account” page on the website if you created an account on this site before placing an order.
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How to get steam guard code while logging in?
Along the steam username and password, we have provided you with an email. Login in the email to get the steam guard code.
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How to make the account secure after buying it?
Follow the following steps:

  • Change Steam Contact E-Mail address.
  • Change Steam Password.
  • Enable Steam Guard.
  • Add a Phone number. (Optional, highly recommended)

You’ve successfully secured your newly bought account.
All the above-mentioned steps are explained in detail below.

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How to change Steam contact email address?
Follow these simple steps to change Steam Contact E-mail Address:

  • In the Steam client, in the top left corner click on Steam and go to Settings -> Change Contact E-mail Address.
  • Now it will ask to send a verification code to the current steam contact email address which we have given the steam details.
  • Log in to the email we provided and get the steam verification code.
  • After putting the steam verification code it will ask for new email address and then send a code on it too.
  • Login to your email to get the steam email address change request code. After putting the code in the specified field in steam you have successfully changed the steam contact email address for your newly purchased smurf account.

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How to change Steam Account password?
Follow these simple steps to change Steam account password:

  • In the Steam client, on the top left corner to click on Steam and go to Settings -> Change password.
  • It will send a steam verification code on your email address.
  • Enter the code in the specified field by getting it from your email.
  • Enter the new password.

You have successfully changed the steam password of your newly purchased Smurf.

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How to enable steam guard if it’s not on by default?
Follow these simple steps to Enable Steam Guard:

  • In the Steam client, on the top left corner click on Steam and go to Settings -> Manage Steam Guard Settings.
  • Now it will open a new page on steam, here select the check box to Enable Steam Guard either via E-mail or Mobile Authenticator Application whatever you prefer.

You have successfully enabled steam guard on your newly purchased Smurf.

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Why can’t I add friends on this account?
Ans. The vast majority of our accounts are created from game purchase until rank. This means that they are brand new steam accounts. We do not add the required $5.00 to the steam wallet to unlock all the features of the steam account. You will have to add $5.00 to the steam wallet to lift the standard steam limitation. This is a steam procedure that we have nothing to do with.

  • You can remove these limitations by the following methods:
  • Adding the equivalent of $5 USD or more to your Steam Wallet.

Purchasing game(s) that value $5 USD or more from Steam store.

Visit https://support.steampowered.com/kb_article.php?ref=3330-IAGK-7663 to know more.

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Do you use any kind of cheats?
We are strictly against hacks or any unfair means being used in the game. We ensure that all our accounts are clean and safely boosted under strict supervision.
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What if I get wrong credentials for my purchase?
In case of receiving wrong credentials (very rare occurrence), you can always contact us and we will be as quick to respond back!
was last modified: June 15th, 2018 by Admin

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